Gets weirdly stuck on "Manual" mode
sarah nahm
Just downloaded TileMill 0.9.0 and unzipped and installed, but couldn't actually use the program.
On the first-run, the program window will open, but the program won't load "Projects" "Plugins" or "Settings". And clicking on "Manual" gets the program stuck on weirdly-formatted Manual content. Can't click on other buttons to change the view. Clicking on "projects" or "settings" doesn't change the view.
Running Mac OS X 10.6.3 on a Macbook Pro.
Screen_shot_2012-02-14_at_8.09.24_PM.png
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2 Posted by Matt on 15 Feb, 2012 08:19 PM
Sarah,
That's odd. First I would try deleting the TileMill application and reinstalling. Also, do you still see this when running TileMill in the browser? To do this go to http://localhost:20009 while TileMill is running.
3 Posted by sarah nahm on 15 Feb, 2012 08:25 PM
deleting and re-installing didn't change anything
runs normally through the browser! which is great. thanks for that tip at least.
Let me know if there's any more detail/screenshots i can provide... :)
Support Staff 4 Posted by Will White on 15 Feb, 2012 09:30 PM
Hi Sarah,
Can you open the Safari web browser on your Mac and choose "Safari > About Safari" from the menu? Just check what version you are running and post it here. For example, I have 5.1.1 (7534.51.22).
Thanks,
Will
5 Posted by sarah nahm on 15 Feb, 2012 09:48 PM
am running Sarari Version 4.0.4 (6531.21.10). When i open localhost:20009 in safari it performs as the native application does with the error.
and for what it's worth, was earlier successfully running the localhost stuff via chrome 18.
Support Staff 6 Posted by Will White on 15 Feb, 2012 10:01 PM
Hi Sarah,
Sounds like the best course of action would be to upgrade to Safari 5 by choosing "Apple () > Software Update..." from the menu. Let me know if that's possible and if it helps.
Thanks,
Will
7 Posted by mamata akella on 05 Mar, 2012 04:37 PM
Did updating Safari solve the problem? I am experiencing the exact same issue. I cannot run through the local host because I can't hook to the internet.
Any advice is greatly appreciated!
8 Posted by mamata akella on 05 Mar, 2012 04:40 PM
Tried http://localhost:20009 in safari while the application is running and it still does not work
Support Staff 9 Posted by Will White on 05 Mar, 2012 04:43 PM
Does TileMill load in Safari at all? What version of Safari do you have installed?
10 Posted by mamata akella on 05 Mar, 2012 05:31 PM
Hi Will,
Good news! I just did the software updates and now TileMill is working. I just installed Snow Leopard over the weekend but hadn't run any of the updates.
So, if others experience this issue, I guess it is a matter of running updates!
Thanks, mamata
Will White closed this discussion on 12 Mar, 2012 06:00 PM.