Please purchase a Mapbox Support Plan to open a Technical Support ticket. For self-serve support resources, please see the Mapbox Help & Support page or ask the Mapbox Developer AI Assistant for immediate help with any question.
For help with a Mapbox Account or Billing question, please use the Accounts & Billing support form. Please note that the Account & Billing team will not reply to requests for technical support.
If you have already purchased our Individual Support Plan, make sure that you are logged into the Mapbox Support Center with the email address associated with your Mapbox account. If your organization has purchased a Business or Premium Support Plan, please make sure to log into the Mapbox Support Center with an email address that uses the domain associated with your organization.